Michelle Ko- Portfolio

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Finding the human connection in a digital world.

As a product designer, I navigate complex problem spaces and untangle technology to ship end-to-end solutions that drive real impact. My goal is to create intuitive, clear, and more comfortable experiences.

6

years of product design experience

Featured work

Project

Building a Connected Childcare Ecosystem

Product Design

This project solved the communication gap between childcare centers and families with a two-part mobile solution: the CircleTime app for parents and a companion app for staff.

See Project

→

Project

Empowering Admins with Data-Driven Enrollment Tools

Product Design

Our redesign of the platform's enrollment feature focused on a clear, efficient user experience and confident data-driven planning. Through intuitive daily opening counts and a new "Enrollment Finder" tool, we empowered administrators through faster, more reliable workflows.

See Project

→

Project

The Key to a Better Stay: Designing a Mobile-First Welcome Experience

Product Design

This project modernized the guest journey by launching a seamless mobile experience with Digital Check-In, Check-Out, and a Digital Key to increase guest convenience, boost app engagement, and reduce front desk workload.

See Project

→

Project

Reimagining the Mobile Checkout Experience

Product Design & E-Commerce

Cart and checkout page redesign was introduced to mitigate the current combo checkout’s long and tedious experience on mobile view. Our goal was to improve the mobile experience and increase the conversion process of our website.

See Project

→

Project

Hotel Booking Page Redesign

Product Design & E-Commerce

The booking engine page redesign reduced customer friction throughout the booking process and improved website conversion, leading to an increase in market share.

See Project

→

Product design measured by its impact.

6

years of end-to-end product design experience, from initial research to post-launch iteration.

4

mobile apps designed and shipped from concept to launch.

24+

shipped products and features across B2B SaaS, hospitality, and Marketing AI, for companies ranging from early-stage startups to enterprise leaders.

About

→

Thanks for stopping by!

Want to create something awesome? Drop me an email.

CONTACT

Email

DOWNLOAD

Resume

PROJECTS

Childcare Mobile Apps

Enrollment Enhancement

Digital Key

Cart and Check Out Page

Booking Engine Page

Work

About

Contact

Finding the human connection in a digital world.

As a product designer, I navigate complex problem spaces and untangle technology to ship end-to-end solutions that drive real impact. My goal is to create intuitive, clear, and more comfortable experiences.

6

years of product design experience

Featured work

Project

Building a Connected Childcare Ecosystem

Product Design

This project solved the communication gap between childcare centers and families with a two-part mobile solution: the CircleTime app for parents and a companion app for staff.

See Project

→

Project

Empowering Admins with Data-Driven Enrollment Tools

Product Design

Our redesign of the platform's enrollment feature focused on a clear, efficient user experience and confident data-driven planning. Through intuitive daily opening counts and a new "Enrollment Finder" tool, we empowered administrators through faster, more reliable workflows.

See Project

→

Project

The Key to a Better Stay: Designing a Mobile-First Welcome Experience

Product Design

This project modernized the guest journey by launching a seamless mobile experience with Digital Check-In, Check-Out, and a Digital Key to increase guest convenience, boost app engagement, and reduce front desk workload.

See Project

→

Project

Reimagining the Mobile Checkout Experience

Product Design & E-Commerce

Cart and checkout page redesign was introduced to mitigate the current combo checkout’s long and tedious experience on mobile view. Our goal was to improve the mobile experience and increase the conversion process of our website.

See Project

→

Project

Hotel Booking Page Redesign

Product Design & E-Commerce

The booking engine page redesign reduced customer friction throughout the booking process and improved website conversion, leading to an increase in market share.

See Project

→

Product design measured by its impact.

6

years of end-to-end product design experience, from initial research to post-launch iteration.

4

mobile apps designed and shipped from concept to launch.

24+

shipped products and features across B2B SaaS, hospitality, and Marketing AI, for companies ranging from early-stage startups to enterprise leaders.

About

→

Thanks for stopping by!

Want to create something awesome? Drop me an email.

CONTACT

Email

DOWNLOAD

Resume

PROJECTS

Childcare Mobile Apps

Enrollment Enhancement

Digital Key

Cart and Check Out Page

Booking Engine Page

Work

About

Contact

Finding the human connection in a digital world.

As a product designer, I navigate complex problem spaces and untangle technology to ship end-to-end solutions that drive real impact. My goal is to create intuitive, clear, and more comfortable experiences.

6

years of product design experience

Featured work

Project

Building a Connected Childcare Ecosystem

Product Design

This project solved the communication gap between childcare centers and families with a two-part mobile solution: the CircleTime app for parents and a companion app for staff.

See Project

→

Project

Empowering Admins with Data-Driven Enrollment Tools

Product Design

Our redesign of the platform's enrollment feature focused on a clear, efficient user experience and confident data-driven planning. Through intuitive daily opening counts and a new "Enrollment Finder" tool, we empowered administrators through faster, more reliable workflows.

See Project

→

Project

The Key to a Better Stay: Designing a Mobile-First Welcome Experience

Product Design

This project modernized the guest journey by launching a seamless mobile experience with Digital Check-In, Check-Out, and a Digital Key to increase guest convenience, boost app engagement, and reduce front desk workload.

See Project

→

Project

Reimagining the Mobile Checkout Experience

Product Design & E-Commerce

Cart and checkout page redesign was introduced to mitigate the current combo checkout’s long and tedious experience on mobile view. Our goal was to improve the mobile experience and increase the conversion process of our website.

See Project

→

Project

Hotel Booking Page Redesign

Product Design & E-Commerce

The booking engine page redesign reduced customer friction throughout the booking process and improved website conversion, leading to an increase in market share.

See Project

→

Product design measured by its impact.

6

years of end-to-end product design experience, from initial research to post-launch iteration.

4

mobile apps designed and shipped from concept to launch.

24+

shipped products and features across B2B SaaS, hospitality, and Marketing AI, for companies ranging from early-stage startups to enterprise leaders.

About

→

Thanks for stopping by!

Want to create something awesome? Drop me an email.

CONTACT

Email

DOWNLOAD

Resume

PROJECTS

Childcare Mobile Apps

Enrollment Enhancement

Digital Key

Cart and Check Out Page

Booking Engine Page